Legal Records for DANA and QRIS
Our Legal notice sets out how account access, wallet records and policy requests are handled. When you use DANA, OVO, GoPay or QRIS, we may retain transaction references needed to match a payment with the correct account and resolve a status question. Bank transfer and virtual
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account records follow the same account-matching purpose. You are expected to provide accurate account details and complete any identity step shown before access or withdrawal processing. Eligibility and access depend on local law, and we may restrict an account where a legal requirement applies. The Legal
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wording can change when our process or local requirements change; we will show the current version on this page. If a clause is unclear, use the support path before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.